Romans Estate Agents in Farnborough - 01252 743 735

Below are just some of our reviews which our customers have posted on Google and AllAgents.co.uk.

• 'LHW'

  11 May 2012
  
  We purchased a house through Romans and found them very good overall. Our sales negotiator, Carl Skinner, was particularly helpful. He was prompt and punctual and always returned calls quickly if a message was left. Since we werewanting to relocate to Farnborough and we didn't live in the vicinity, we usually couldn't do viewings until the evening or on weekends and they were able to fit us in at any time to suit us. We liked that they were available out of hours. We met a couple of different sales negotiators when viewing different properties and they were polite, courteous, professional, warm and friendly. We found the sales negotiators an asset to the Romans team. Many agencies offer other services such as an IFA and solicitor and whilst Romans did offer this to us they didn't press it further when we declined. This was purely for reasons that we had a friend who is an IFA and another a solicitor who provided their work for free / at mates rates. We did find other agents that we viewed properties through a bit pushier with these services. We viewed many properties through other agents and found only about 2 agencies in Farnborough were really good and professional by keeping us informed of any new properties on the market etc and remaining on our radar throughout. Romans was one of these and we'd definitely recommend them and consider using them for selling our house in the future. There was one agency we registered with who repeatedly forgot who were were each time we called and didn't seem to care to book us in for viewings or remain in contact - we wondered how they ever sold a property?! Romans were one of the high performing agencies we dealt with and on the ball

• Sheila Howes

  24 April 2012
  
  Carl Skinner was extremely helpful and polite and even went to the trouble of sending us photographs of the new fence, by e-mail, when it had been erected.

• Dan & Penny

  07 March 2012
  
  From the first viewing around our new home we found all the staff at Romans polite, knowledgeable and approachable. We felt comfortable with them and that we could be open and honest. When dealing with staff at Romans via email and telephone, any queries or concerns we had were always dealt with quickly and thoroughly, we had contact predominantly with Carl in Farnborough. The 'move manager' service - which is provided free of charge - is a huge asset to the company and helped when dealing with Solicitors - something which sets Romans apart from other estate agents. Many thanks to all at Romans, in particular Carl Skinner and Alison Savva who we feel deserve a special mention for helping us all the way through our move.

• Shan

  10 February 2012
  
  Romans Farnborough have provided an excellent service. All calls returned. House sold in a week - can't get better than that

• Farah & Dave H

  21 October 2011
  
  I think most of us are very good when things goes wrong to shout about it but when we have a good service from a company we do not do anything about it . Romans in Farnborough were very helpful to us when we were looking to buy a flat Carl, Adam, and Matt were in touch with us all the time and whenever we wanted to see the flat again somebody showed us the flat and answered every question. Matt the branch manager is very hands on and knows everything happening in his branch which is a very rare these days. He called me to make sure that we were up-to-date with everything. Well done to Romans in Farnborough, not only will we use them in the future but will recommend them to everybody as well

• Colin Spence

  18 October 2011
  
  I found the experience of using Romans to purchase my first property through to be a pleasure. I had initially had dealings with Haart and Mann & Co. who were appalling in every department from attitude to doing what they said they would do when they said they would do it.My first interaction with Romans was with James Atkins who showed me round a couple of properties. He was confident, assertive and didn't push me (having worked in Sales myself in the past it's a pet hate to be obviously 'sold to'). Once I had found a property to purchase Matt Penfold took over the negotiation piece and managed the process expertly. He kept me in the loop at all times which was all I could ask for and never once gave me reason to be concerned – despite hitting a number of stumbling blocks along the way. I appreciated his candid and positive approach.Once the purchase of the property had been agreed, I dealt with Alison Savva in Move Management. Again her approach was direct, honest and professional. She made me feel like the only client she was dealing with through the whole 3/4 month process which was reassuring at all times.In summary, I believe Romans portray and deliver far better than their competitors with the Farnborough branch showing a real professional edge. The Move Management process was dynamic and transparent – keep it up. It’s what service should be all about!!

• Ian Beattie

  16 October 2011
  
  From start to finish this was a good service providing information, advice and good feedback. All veiwings were conducted by the agents and feedback relaided back to me speedily.

• Katy

  30 June 2011
  
  Romans were enthusiastic and positive about our property, we aimed high on the selling price and we achieved this price. Other agents in the area were slightly negative and tried to get us to put the house on at a lower value. Romans were very helpful, they rang back quickly with answers to questions and got the job done quickly and efficiently. Friendly and very professional at all times they went the extra mile to make sure we were happy and the marketing of the property was at the highest standard. I would recommend the 'Open House' process - we got our offer the day after! A big thank you to Tom Knight who looked after us incredibly well through out the whole process.

Mr Wilson's speedy sale...